VideoSplitter Support
VideoSplitter Support
Developer: RedGuardian LLC
📩 Contact Support
If you need help with VideoSplitter, we’re here to help.
Email:
info@redguardian.com
We typically respond within 1–2 business days.
🎬 About VideoSplitter
VideoSplitter helps you split long videos into perfectly timed story clips.
You can:
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Choose 15s, 30s, or ~60s clip lengths
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Split videos directly from your Photos library
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Save all clips back to Photos automatically
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Keep clips organized in a custom album
All processing happens on your device. Your videos are never uploaded.
💡 Free vs Pro
Free Version
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Split up to 3 clips
Pro (One-Time Purchase)
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Unlimited clips
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No subscriptions
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Restore purchases anytime
If you’ve purchased Pro and don’t see it active, use Restore Purchase inside the app.
🔄 Restore Purchases
To restore a previous Pro purchase:
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Open VideoSplitter
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Tap Restore
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Make sure you’re signed into the same Apple ID used for purchase
🔒 Privacy
VideoSplitter does not collect, store, or share personal data.
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Videos stay on your device
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No accounts required
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No tracking
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No analytics tied to identity
⚠️ Known Limitations
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Clip lengths depend on the original video duration
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Very large videos may take longer to process
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iCloud videos may need to fully download before splitting
🧾 Legal
VideoSplitter is developed and maintained by RedGuardian LLC.
© 2026 RedGuardian LLC. All rights reserved.
